I have given this company about 10 chances to do something right and not only do they drop the ball at the most crucial moments (which any event planner knows, you simply cannot afford), they refuse to take responsibility for their errors or provide compensation. I have had to do some really quick work to save my shows from disaster because they are incompetent and apparently didn’t care enough to put forth the effort to save our business. As it stands, our trade show presence has suffered because of this relationship.A few of the problems:– Missing pieces in a booth we bought from them. I had to buy the pieces from an outside vendor during installation. Skyline eventually agreed to reimburse me for the pieces, after a fight, but I had to make all the emergency arrangements myself.– Booth panels set up backwards, when we had expressly directed them to get the order correct. Again, I had to hire Freeman labor to switch them and I made all the emergency calls and paid for Freeman labor.– This just in: We paid to have new booth panels printed. At the largest show we attend, they installed the old panel because they accidentally didn’t ship the new panel to the site. Totally and completely unacceptable.Response time: PoorCost of booth materials: Competitive, depending on the itemCost of booth labor: RidiculousCustomer service: PoorCompensation for mistakes: LaughableBooth/banner quality: Good, if they get all the pieces togetherAccounting processes: DismalWant more information? Contact pretty much anyone in the Certiport Marketing department.7/16/13 UPDATE: This company is now doing business as 2020 Exhibits out of Salt Lake City.