Don't waste your money on this service. I hired them to manage my account for six months and it was just terrible. Part of the service included reputation management and they were supposed to call my satisfied clients and get reviews -- did not happen. The managed my facebook account and I got about 33 likes and no traction and after firing them, I was able to build my fan base to about 90k followers and build a strong online presence. They did a great job on their sales presentation and their posts do look professional in all fairness but other than that, its a huge waste of money. I think they have a ton of accounts on retainer and do not truly care about helping their clients build their business. I asked them many times, for years, to shut down my facebook account and they have sat on it for years. They are not cheap so take your business elsewhere is my recommendation.