Bonsai Media Group

In a world going 80mph, it’s clear we can’t keep going 40mph and expect to keep up. That’s why I have partnered with Bonsai Media Group for well over a decade and happily give them credit for their significant role in my company’s continuous growth year over year. Their website strategy and digital marketing expertise are exceptional. It all begins with their people. Business smart. Technology savvy. Customer-centered. Serviced minded. And, real. They become your friends as they roll up their sleeves and strategize with you how best to achieve your goals. Matt Franklin recently quarterbacked my entire website overhaul and the challenges that accompany such an undertaking with patience, clarity, and guidance. Bonsai, as a whole, is focused on helping you grow and achieve your business goals. If you desire to grow your business, I recommend Bonsai Media Group without hesitation.

Bonsai Media Group has been an essential partner in the pivot of our business since the beginning of the pandemic. The Bonsai team took time to get to know our brand and to gain a real understanding of our company goals. To meet our company goals, the Bonsai team put together a personalized plan specific to enhancing our brand. The Bonsai team has been extremely professional and responsive with the building of a partnership where their team feels like a part of own internal team. The personalized service is unmatched! We highly recommend Bonsai Media Group for all of your website strategy and digital marketing needs as you will not find another company that genuinely cares about your brand as if it was their own.

The team at Bonsai provided the nonprofit organization I work for with expert assistance, extreme urgency, and professionalism with regard to a website redesign – going the extra mile to meet our expectations and requirements. I came to work for the organization after the initial website design was complete and Matt Franklin helped me tremendously by promptly answering my questions and walking me through updates to the back-end. I appreciate his responsiveness and willingness to assist me every step of the way!

Bonsai has been a great partner launching our web presence from both a technical and creative perspective. I can count on them to delivery on-time, on-schedule which is exactly what we had hoped from. From a support perspective, they have always been quick to respond and very professional in their support of our business. Could not be more pleased.

They have failed to follow through on their end to provide us with a functioning website. Was not very impressed with the website design/layout, but the biggest issue is that after a year we still have a huge problem with the most critical part of the website and these guys are not prompt about responding to issues or helping to fix them. Currently we are looking for a new company to help resolve this issue. I can not recommend using this company for any web design or web management services. Very poor customer service.9-23-19 update:::: We are still waiting for you to finish the work on our website. It would be greatly appreciated if your company would reach out and take care of the problem we have been trying to address for over a year. I am beginning to feel as if you guys are putting us on the back burner while you work on other projects. I will remove this review when the issue is resolved. Thank you

They can understand our needs and desires for our web presence sometimes before we even know what we want. They have also gone above and beyond as a vendor to get to know us as a client and our programs by spending time volunteering with us.

These guys have spent a ton of time getting my product data feed to work so that we can have Google Shopping campaigns & Facebook campaigns. Jason, the CEO personally reached out to me to discuss the process and expectations of the deliverables considering the complexity of my site. I’m excited to see where this leads with our digital marketing. Thanks.

Bonsai is everything you could want from a web management partner. No ask is too big, no project too small, and with a knack for having the solution before you’ve identified the problem! If you’re looking for a company who feels like part of your team, with a focus on your success, look no further.

Bonsai Media Group is very rare in their level of service as a web design company. They do great quality work. They give honest estimates. They are straightforward on what is and is not in their wheelhouse. My company worked with Bonsai Media Group on front-end word press design over the course of a year and not only did they give me a great site, but they also taught me how to do some parts of the work myself so I could handle the simpler, routine tasks on my own. I highly recommend Bonsai Media Group.

Bonsai is a great company! They get results and really know what they are doing. I love the collaborative team approach. They have helped me grow both of my businesses ~! Great team to work with!