I’ve always known it was important but simply didn’t have the time to invest in managing my professional online profile. It’s baffling to think that just over a year ago, my presence on various platforms, such as Twitter and LinkedIn, were virtually nonexistent and now I’m viewed as a thought-leader on both! The folks at Cosmitto, particularly Hope Perri and Nikki Davis, are to thank for this! After learning my interests and goals, they’ve been entrusted (and have delivered) with all aspects of my social media postings and community management, original content generation, and expanding my social footprint. The success of their approach has been proven through their monthly analytics reporting and biweekly check-in calls to ensure progress in the right direction. I am grateful for the incredible partnership I’ve benefited from with Nikki and Hope and their professionalism is second to none! James E. Taylor, Ph.D. Chief Diversity, Inclusion and Talent Management Officer UPMC