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Great business place to fill all your business needs and great customer service
Awful management and front desk personnel.
Prompt, clean and reasonable. Had no idea they offered so much for the money. No pressure from sales... I like that. They had exactly what I wanted and at a fair price per month.
Absolutely abysmal. The office space itself is nice, the location is great and the parking is ample. The challenge is finding anyone with any type of customer service or communication skills. Their billing is extremely dreadful. They make lots of mistakes, and when they do, they don't just credit you back. Instead, they make you pay the entire invoice (including the mistake) and then will credit you back the following month. It doesn't sound like it's an issue until you find yourself tracking down bunches of accounting and billing mistakes. No one at the center or regional positions can resolve any challenges or issues that come up. They refer you to the help desk (it's anything but helpful). No one can resolve your issue and when you ask to escalate to a manager, they tell you it'll be 24-48 hours. Then weeks go by and no manager ever calls you back.Essentially, when I terminated my lease, the manager at the center (at the time) suggested that i sign up for a 3-month mail forward service. I thought it might be a good idea for 1 month, but she said you have to sign up for 3. So i did. Then when i got my 3rd bill, I sent a note to cancel, because i didn't want to renew for another term. It went unanaswered and I forgot about it. Then i got another bill for the following month, so i called to cancel. Weeks went by and i got a call that said i had to cancel on line. So i logged in to cancel and the only button to click was next and the system inadvertently extended me for another 3 months..SOOOOO... I called to have them reverse it - and they WONT. OMG are you kidding me? What kind of ridiculous organization is this? Then i try to escalate and can't get any help. Just a phone call from the front desk telling me that i have to pay.There are soooo many other options for executive office space. My strong recommendation is to not use Regus. They are beyond awful.
Super clean office building.
Very nice executive suite space. Plenty of parking. There's a nice park across the street to relax at. It's a bit pricey, but not unreasonable. The staff is extremely helpful.
Regus Staff takes care of everything for me so I can spend more time running my business instead of dealing with IT and expensive long term leases. Love it!
Whether you’re a start-up or existing business, Regus at Liberty Station in Point Loma is the perfect place to operate your venture. You can rent a day office when you need it, get a part-time office, or have an office all to yourself. The office comes nicely furnished and the entire location recently opened up so everything is new. In addition, the staff is awesome! Ashley, Heidi, and Greg do a great job. They're always professional, polite, and willing to help me out when I need it.I read numerous bad reviews on the internet about Regus before I leased with them so I was skeptical at first. However, you need to understand that they are the world’s largest flexible workspace company so obviously they are going to have bad reviews. If you read the bad reviews closely, people are mostly complaining about something in their lease they did not read. Is that Regus’ fault? I don’t think so. As a business owner, you should always read your lease carefully and maybe have an attorney look it over to get a second opinion. If you know what you’re getting yourself into, there won’t be any surprises. I highly recommend you lease a workspace at the Regus office in Liberty Station for your business. Tony
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