iMatrix is the world’s leading provider of digital marketing solutions for healthcare professionals in the eye care, chiropractic, and veterinary industries. We provide the solution for all your marketing needs to help attract new business and engage current patients.
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I understand this is a large company with platforms that help us create a unique website. However, I feel like our company's website is personalized and not simply a cookie cutter platform. Kate is my inside rep who helped me review what is working and what is not working. This allowed me to keep improving my website and take advantage of the new features available on the platform.
During my recent consultation, I had the pleasure of speaking with Kate, in the Client Success Department. She provided several suggestions on how to improve my website, SEO, and marketing options, with a follow-up email after. Kate was very thorough, energetic, and will tell and encourage you to reach out to her anyday, anytime with any questions. It was an excellent customer service experience, and I look forward to working with her and iMatrix in the future.
GLEN HELPED PERFECTLY
Kate M. was absolutely wonderful in presenting us with new website options. She took the time to go through the layouts and choose what she felt would best suit the feel we already had established. I appreciate her knowledge of her material to know what would work for us and what wouldn't. Kate M. was very thorough and was able to answer all of my questions. We are very pleased to continue with iMatrix and I hope the rest of the staff is as helpful as Kate M.!
Peyton has been very helpful in the management of our practice’s website. Above and beyond.
I work for a Veterinary Hospital and we have been using iMatrix for years for a very basic site that we haven't updated in quite some time. When I decided to revamp the site I researched several companies. Parker was great in helping me understand what each part of the proposal meant and why I might need that for my website. As someone who knows so little about computers that meant a lot and was probably the final factor in me choosing to continue on with iMatrix.Today he introduced me to Ryan in Support. The guy who gets to take my newb self through the next stage. Already Ryan has me more comfortable with moving forward. He was able to tell me what I could have done right away(and did it while I was still on the phone) as well as guide me to getting the rest of the information and requests to the support team. Very much appreciated.Both Ryan and Parker have been great. I look forward to our continued work together. Thanks, Todd TaylorI would like to add to this review that I have recently been working with Peyton Nelson regarding emails that are getting to the recipient blank or without attachments. Peyton was professional and courteous while still being warm and friendly. She kept me posted as to the progress she was making on my behalf and had the issue resolved in less time than I thought would be possible. The world would be a better place with more people of Peyton's caliber in it. Thank you, Peyton, for the prompt care you took with fixing my emails. Thank you iMatrix for having such excellent team members as Peyton Nelson.Sincerely,Todd Taylor, Practice ManagerCare-Pets Animal Hospital
Kate M was well prepared & very helpful with information to update our website. She had options for me to look at as well asgreat ideas to help improve our overall website. She was thoughtful, pleasant and very easy to work with.
Ms. KATE M!!! She was so helpful. We have really under utilized our website to present, but not anymore. The updates needed were explained and simplified so that a overdue overhaul will take very little of our time. We can focus on our patients, and Kate and Imatrix are working to help us attract more. Kate was just genuinely pleasant to chat with, knowledgeable about what was available to us, and honestly excited to do her job, which is to help us do ours! Awesome!
A huge, HUGE shoutout to GLEN! Our website was being re-designed but had some issues that weren't fixed before going live. Glen had really taken the time to make sure everything was fixed/changed and was so patient throughout the whole process. He was very thorough and got every single change request done the way I had asked. Next time anyone needs any assistance, I highly recommend asking for Glen!!
IMatrix has been very beneficial for our business and website, increasing our leads and SEO ranking. Haley is also very responsive and helpful.
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