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MedForward

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MedForward

1801 West End Avenue, Suite 910, Nashville, TN. 37203

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See Phone Number Call: (888) 562-5914 Write a Review Visit Website

MedForward® offers physicians and companies in the healthcare industry a complete solution for web hosting, design, search engine optimization, marketing, and management. You will benefit from working with an experienced development team that has an in-depth understanding of your medical practice.

$0 – $10,000$100-$1491-9 Nashville, TN

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  • 2
    1 rating
    05-07-2020

    I’m writing this as an end-user of one of their forms, not as a customer. I am a frontend software engineer and design user interfaces for a living, which means I am more likely to notice bad design than the typical user. However, I can’t believe that any user could complete the form I just did and not notice how poorly it was designed. The experience was so bad that I felt compelled to find out who created it. I was dismayed when I found out that they paid to have such a terrible form built for them. Apart from being unpleasant overall, it was missing many of the hallmarks that indicate a professionally designed form. I included a few examples of these below. They don’t adequately convey how bad the user experience was, but I hope they illustrate the basis of my point.The bottom line is that this form appears to be designed by someone who just entered the web design field and has no real-world experience. Do your patients a favor and find a firm that has experienced user experience/user interface designers on their staff.Examples:- Autoformatting or formatting hints Ex: The phone number only accepted digits with no symbols. I entered my phone number in the traditional way (XXX) XXX-XXXX, but it was flagged as an error when I submitted it.- Disclosure of electronic signature. The form asked for a signature in the form of a text box on a few of the first pages with no further information. On the last page, they provided the disclosure that entering your name into the box constitutes a binding signature. – Allow additional entries when needed. For a type of input that will scale differently per user in number of entries, it is typically best to use an element that allows the user to add one entry at a time. Instead, for the patient’s medication listing, this form had multiple sections, each of which had multiple lines. This was bad enough to begin with, but got worse when I attempted to submit it after entering my medications to find that every empty field on every empty line of that section was flagged as invalid because they were empty. I had to enter something into every field in order to submit it. I have attached a screenshot of this screen.

    Phillip Rhodes
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    5 rating
    09-20-2019

    I use Medforward HIPAA compliant online forms for both my Travel Medicine and Internal Medicine practices. They are easy for both my staff and my patients and travelers to work with. When something needs adjusting, their IT people are very responsive. In 3+ years, I do not recall any issue going unresolved for more than a single business day. I highly recommend them.

    Julian Klapowitz
    View Full Review
    5 rating
    05-20-2019

    Personally, I find it very difficult to find a talented group who is responsive as well as easy to work with. I find these exact qualities in the team at MEDforward. Daneen, is absolutely fantastic. Her get it done attitude coupled with an eye for detail, has made the entire project run smoothly. Thank you MEDforward.

    Benjamin Owens
    View Full Review
    5 rating
    12-20-2018
    Tyler Black
    View Full Review
    5 rating
    12-20-2018

    We hired MedForward to rebuild our practice’s website after hearing CEO Michael Weiss speak at a conference. I am so impressed with the level of service and expertise they provided, their reasonable price, and the outstanding work they put into our custom WordPress site. They gave us exactly what we asked for, and we are over the moon. I would wholeheartedly recommend MedForward to anyone!

    Mary Broome
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    5 rating
    02-08-2018

    Outstanding work and customer service. They really care and provided exactly what we asked for. I can’t recommend MedForward enough for web development and SEO!

    Mary Broome
    View Full Review
    5 rating
    12-22-2016
    Leah Broadway
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    5 rating
    12-20-2016

    This company is easy to work with and provides an amazing online-forms service. Excellent customer service as well. Cutting edge solutions for common IT issues for a medical practice. The Medforward online forms ahave dramatically changed our office workflow for the better. These forms are easily customizable and allow for tracking staff productivitity objectively. Our office would not operate efficiently without Medforward. We have worked with this company since 2012.

    Medhavi Jogi
    View Full Review
    5 rating
    12-20-2016

    MedForward has been our website provider for over a decade. We have been so pleased. The SEO features get us on the top of Google searches. MedForward is top notch!!

    Robert Weiss
    View Full Review
    5 rating
    03-02-2016
    Beau Neihoff
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