The ladies are AWESOME!! Training a new person but they took care of all my issues which I created a line out the door, but they AWESOME!!! Just a note to recognize the polite, professional and multi-tasking abilities of this young lady with blonde hair as I dropped of packages last week. Also the manager Sandy was great to me by helping me print out a ton of stuff. Printer crapped out, first time I had to go to UPS store to get something printed from my phone. My generation (me) is not so savy with phone technology. Sandy came to my rescue. I was first impressed how she acknowledged several incoming clients at once and attended to me. My user error delayed her from getting to the other customers, but she was so kind and patient. While we were waiting for my stuff to transmit, she deftly and amazingly fast accommodated the other clients with enough time to get back to me just as my info got to her computer. I was taken care of with a smile, and I had to smile. I have worked in the service industry for over 40yrs. Sandy is a rare find. Keep her and/or promote her. Thank you for the best service I have had in a long time!Thank you, UPS!