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Great place to live! located in downtown Saint Paul close to transit routes for easy transportation! Friendly staff as well!

I LOVE our apartment. The convenience is great. I read a few reviews before I moved in, and I will admit, since I have a toddler, I had concerns. However, the on-site manager is reliable, friendly and on top of tenant safety and concerns. I know property managers have a high turnover rate, but she has been here since I have, and I would 😭 if she left! Not many care as she does. Oh, and I have never had such prompt resolutions to my maintenance issues as I have had here.

We have since moved, but we had a great 6 years in Downtown Saint Paul at Straus Lofts.I don't imagine that managing Straus Lofts is easy - it probably requires a wealth of patience and people skills. Manager Tyler Raarup held the fort down better than all other managers. Sherman Associates is lucky to have him.

If you put in a maintenance request you don't hear back for several hours and they don't even fully fix the problem. We've had a broken window since spring and all they've done to fix it is put tape on it that says don't open and it's now almost August again with no word on when they're fixing it. Every floor has at least one broken washer and dryer consistantly (and when property manager was informed he told me to call maintenance myself about all six broken units despite maintenance being with him when I spoke with him) and the elevator shakes and groans. The different residents have taken to leaving notes warning other residents about which washer and dryers are broken so that we all stop losing money (which they don't refund even with a formal complaint). They also recently decided to wash the windows so they entered the apartments and took out all the screens and then left the screens in the middle of the apartments for almost three weeks at this point even though windows have all been washed with no word on when they are replacing the screens. The mailboxes are crusted and hard to open due to a leak from the ceiling they never fully cleaned. Have spent the entire year without a call box number despite going down and requesting having one made several times.

Huge lofts, management was hard to get a hold of and not the greatest about returning calls which was frustrating. I'm guessing this is why they went through so many building managers while I lived there. When push came to shove they eventually followed through on my requests, mostly a safe entryway. The parking situation became a big problem once the new saints field was constructed changing on street parking times.