SpiderSavvy

Love this place! Maintenance is very fast and takes care of issues as soon as I repor them. I am the third family member to move in here and I would recommend it to anyone looking for a good apartment on this side of town. And the indoor pool is unreal!

My ceiling collapsed and now my apartment is unlivable due to the smell of animal urine and feces from next door.

I recently moved into an apartment here that was completely infested with cockroaches. I saw about 20 in 2 hours. Luckily they let me out of the lease the next day and gave me back all my funds. The staff were very apologetic and offered me alternatives, but the whole thing threw a wrench in my life so I just wanted to warn anyone looking to rent an apartment here that this scenario is possible.

Me and my fiancée toured here recently and the customer service is exceptionally friendly. Goes above and beyond. The amenities are quaint, honest and nice, but not over the top nor dazzling. However the places themselves have an odor to them, the people we saw as we were touring looked quite shady. And the upkeep of the place is severely lacking in the sense the only trash been is nearly a 1500 feet from the bulk of the apartments.

Very Bad Apartment no good for living.and very Bad costomber service and respond. And add unnecessary bill and hidden charges in rent Bill. Very Bad apartment.

My apartment is covered with in my opinion mold. It has been reported at no avail. I keep getting lied to by the staff and phone calls are never returned or answered. I have mold covered carpet and my room smell like something out of a bad dream.I have no water pressure to my kitchen and yes it has been reported to management and there staff did come out to look at the problem. It was pached but never fixed.My front door locks were bad and staff replaced them and now I need them refixed.The seals in the new kitchen are fallen off the cheap fixtures.Never have I been later on my rent but the rent and Bill's continuous grow along with the rent but nothing is fixed just patched.My place smells and I am embarrassed by the smell. I can't used my AC because it makes the smell worse. The dog park locks are broken and holes in the fence so put your dog in it at your own well being.The dryer's heating system has all been turned down so you must pay for two to three times more to dry just one small load of washing.This place is a RIP off and the fools like me that are so foolish enough as to rent an apartment here just about helpless. The fair housing commission has been ask to step in on the behalf of the disabled renters such as myself. I have ask for the main company's name and number but have not received it from the staff as of yet.Would I recommend raintree apartments to anyone that I know?That would be a HELL NO....If the people or business that owns raintree apartments see this.Please help!!!