We hired third marble in January of 2021 to manage our google ads campaign for our pressure washing business. Since then, we have had frustrating interactions with our ad manager (Tim) as he was not able to give an explanation as to why we were having such poor performance out of our campaigns, which led us to have very little confidence in their abilities. Every monthly report that we received looked great on paper, but was not performing. So, we reached out for a second opinion to someone in our industry who is a google ad campaign manager at another agency and he was able to shed light on the issues and gave explanations for those issues and explained exactly how to remedy them. Our manager at third marble had us speak with the president of the company, Chris because the issues we were experiencing were “over his head”. Chris, the president of third marble, came off quickly in our one hour conversation as dismissive, arrogant, and very condescending which is the polar opposite of how we treat our customers. We feel so badly for those that have to work under his leadership and have to deal with those traits. This company has displayed only incompetency and a constant feeling of complacency with their performance.10/10 We would recommend literally anyone else.