Multiple members of this company joined a private FB group under the pretense of residing in an area that is impacted by noxious odors emanating from High Acres Landfill, all the while partnering with WM to help spread lies and misinformation. After laying low in the FB group for months with no participation (no likes, no comments, no filing of odor complaints), they were called out for being moles. Once they were exposed, they asked for two-way dialogue and tried to justify their membership by saying they were local residents. This company uses deceitful business practices. They were never concerned residents supporting FAFE objectives, they were moles who were gathering intel to help better support their objectives on behalf of WM. And instead of cutting their losses and volunteering to leave the FB group, they doubled down on their deceitfulness and said they wanted a dialogue. They were given about 24 hours, and no two way dialogue occurred. It is ironic that this company was hired to help WM with their image, and yet they have done the opposite. They have tarnished WM’s image even more in the community. And while doing so, they have alienated 3k+ people even more, and have tarnished their own reputation. If anyone knows of a good PR firm, they should put Tipping Point in contact with them, because they need some help. Tipping Point – cut your losses now, just admit you’ve made some mistakes here and move on. Cut ties with WM because no matter how much lipstick you put on that pig, it’s still a pig. You shouldn’t help cover up their negligent business practices, intimidation, and false narratives. I’m sure it’s a big contract for you, but is the money worth it?