Townsquare Interactive

I want to sincerely thank a few people from this organization. Anthony Reed for giving our website a much needed face-lift and Rachael Harvey for being a very good marketing and advertising professional. She was very attentive, responsive and her professionalism was top notch. These people know their stuff and go way above and beyond to serve their clients and make sure you are getting what you want for the money. Thank you Rachael and Anthony keep up the great work and let your managers know you both deserve the highest level of praise and maybe even a raise is in order!

Very happy with the service provided. We would like to applaud Jon Caviness who has been very helpful in getting posts up to our website in a rapid fashion - for example, a contest we announced yesterday, was up this morning!

Townsquare has been nothing but helpful since I signed on with them. As a small business owner it can be scary to trust a big business with your marketing. Since the minute I signed up I have felt like I'm working with someone local. They take the time to understand my business and my goals. Since Covid started my business has taken a hit but they have made accommodations to make sure I can keep my site up and running. In April I was late on my bill and got a call from Jonah in the finance department. He was extremely helpful and genuinely cared how Covid was affecting my business. I could not have kept my business open through Covid without his help. He even gave me suggestions on making accommodations for my customers which were extremely helpful. When Covid starting picking up again in October I got behind on my payments again and called Jonah to see what he could do. He was able to decrease the amount I owed and set up a plan to get the bills taken care on my schedule. This has been the hardest time for my business yet and this experience has really solidified my trust in Townsquare. I have been treated like family and cant' imagine ever trusting anyone else with my marketing.

I have been with Townsquare for well over a year now and have decided to go a different direction with my online presence. Obviously this is because I'm not receiving the results I expected. I cancelled my service the day prior to my billing date for the next month. Card was charged which I have since disputed. Was left a bland voicemail from my TSI guy not about why we are leaving them but why the card was charged. His excuse was that I had to cancel the day before the billing cycle not the day of. Well, as we all know, I did cancel the day before because I have the email dated to prove it. His excuse was also that he was off that day and didn't get my email which isn't my problem. Among this issue, the website is extremely bland, stock photos being used with other companies competing with me IN MY MARKET. In conclusion, they act like they care a lot on the phone, but they don't really do anything other than what we can't see, I suppose. However, when I'm paying $697/month, ZERO clicks to calls going through our website is not acceptable. I requested a couple very easy changes to my website (like adjusting the language of our service area) about a month ago and that still hasn't been done. I gave them a LOT more time than I should have which is what they ask for when you sign up: Give us time. It takes time. If they send me my login info to my website I'll adjust part of this review and give them more stars.

I have been with Townsquare for over 3 years. I don’t think I could be happier with the results. My business has tripled in that time frame. Sara Sims and her team are responsive, patient with my lack of tech knowledge and keep my site at the top of the Google listings.

Probably a scam. Look at their Yelp!

This has been a breath of fresh air, in comparison to prior marketing groups I've worked with in the past! These guys are young and hungry to help build your business with you! I recieve a phone call just about weekly to see what it is that they can do to continue help me grow my business! Luis has done everything I have asked of him and then some! I look forward to growing my business through Townsquare Interactive and highly recommend anyone who is on the fence about working with marketing groups such as these to make the jump of faith. And do it with guy's just as hungry to thrive as you are!

The group here is doing wonders for our family operation! I can' t think of a more responsive and great working team! It has been a great pleasure so far working with Taylor and the crew from Townsquare, Keep up the great work!Looking forward to a very hopeful 2021