Vivial

Wish I could leave a ZERO star. If the first 57 complaints don’t steer you from dealing with this company, then I don’t know what will. Thier customer service policy is to give you the run around and blame it on you. If you have an issue they turn you over to five different people and don’t take ANY accountability. Gina Alverez flat out lied and said she didn’t say the things she said to me. STAY AWAY FROM this over-priced FRAUD of a company!

We were told by Vivian that our website was ours and that we paid for it and that when our contract was up it was ours. We canceled after 3 years paying over 5000/year, they deleted our website and made inaccessible. We were lied to also the website designed was terrible misspelled words and changes were very difficult to change. I would never recommend this company it’s a total rip-off.

Vivial told us one thing and then does another. They do not hold up to what they say then try to charge you for getting out of the contract when they say they are a google partner and all these things they can do for your company and don’t do anything. We had to fix and change all of their spelling grammatical errors and don’t care what any of your issues are.

I just want to say that I have been working With Claudia Lorenz and she has been one of the most wonderful people to work with. Claudia has helped with my website TarotreadingsbyRichard.com and has been instrumental in helping me achieve the look I like. She had been most helpful. I hope you all chose this company to work with and. Ask for Claudia.

STAY AWAY! Do Not Hitr! we made the mistake and hired this awful company. within the first 30 days we terminated our ervices. the quality was embarassing. they apologized and attempted to pass off kindergarden chicken scratch with typos and errors. i made it clear there was no amount of edits that cpuld fix this. they assured me this was a month to month contract. we Never accelted tgeir initial work as it was a disaster. i have continued to recieve bills over $10,0000!!!! for zero work. we foted them immediately. when i reached out for assistance tgeir reply was, this is above our pay grade. im a small hispanic minority business and this is how theu treat people. all promises no substance. beware

The company does as promised. I have an issue with their billing practices. They hide behind small print in their contracts to get you to pay additional months after the contracted time has expired.

I have been with Vivial for 6 months, they were to do monthly marketing events for facebook as well as manage our web sit. They too 2 months to develop a very basic web site with very poor communication. After the 6 months of payments, they have done very little other than make suggestions as to what I should do to improve visibility. After 3 months we had a conversation and they insisted it would improve…. Well it didn’t. They are quick to sell but very lacking in follow through and completing a promised task.,

I am not a fan of this business, working with them caused me and my client a constant headache as they constantly changed our contract and continuously underperformed. Their sales team promised very specific milestones and none were delivered and many loopholes in the contract to increase monthly price.

Do not do business with this company BEWARE‼️‼️They added services I did not agree to and lied about it. Terrell and Amanda lied they are complete frauds. And Amanda is rude and unprofessional! Terrell said no obligation just try it you can cancel anytime. He knows exactly what he said of course he he hasn’t spoke with me since he did his dirty business. Then to find out they took my website down without my knowledge because of HIDDEN FEES that was NEVER discussed!!!! They had no right I have my own business that I run, and clients who are asking about my website. They are costing people money..But Karma will come back to them. Adriene is another one who PROMISED I would hear from her manager to work it out, and that NEVER happened. The only thing I wanted from them was my website. $19.99 a month that was IT!!! They are extremely unprofessional you Do Not want to business with them. They duck and dodge you including Manuel who did my website. THEY ARE CROOKS!!!

Staci McCormick was able to help me to get my google page in the top 3 ! I highly recommend her !