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Vivial

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Vivial

3100 Research Blvd., Ste 250, Dayton, Ohio. 45420

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4.2 1 1 697
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  • Vivial
See Phone Number Call: (877) 742-3779 Write a Review Visit Website
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Vivial is a groundbreaking marketing technology (martech) company that offers a full range of customer engagement tools to help businesses enhance the way they connect with customers, build loyalty, manage content and track results. We help businesses of all types increase their visibility using turn-key solutions, allowing our customers to get back to running their business while we work behind the scenes to get them results. Vivial’s mission is to help our customers grow their business, whether that is through our easy-to-use and affordable local marketing technology or a custom marketing campaign that we create, implement and monitor. Easily said, Vivial makes the complex simple.

$0 – $10,000Not Disclosed250+ Dayton, Ohio

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Industries

  • Beauty
  • Education
  • Home Services
  • Legal
  • Medical
  • Real Estate
  • Restaurants
  • Retail

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  • Location
  • Reviews
  • 70
    1 rating
    03-08-2021

    Vivial said we would have services that would bring in more business than our monthly price of $1150. That never happened. We had called several times trying to get reduced payments during 2020. They didn't budge. They refused to work with us. Waste of money.

    Ash Kopp
    View Full Review
    1 rating
    03-04-2021

    I was told their service would not interfere with my website! It did they lied my phone stopped ringing for a month. That was literally my main concern they lied and said it would not affect it . It did . Not only did they cost me around 40k for the month of my phone not ringing at all they send me a bill for 4000 even though I canceled the service immediately, and stopped payment to my credit card . Stay far away from this company, they will say anything to get u to sign their contract!! Buyers be weary

    Brandon Payne
    View Full Review
    1 rating
    02-11-2021

    Owner of business passed away. Talked to multiple people at Vivial to cancel service and to stop billing, and they said the only was to send a copy of the death certificate. This was emailed to them. Vivial continued to charge, regardless of talking over the phone and email to them multiple times. 6 months later they are still trying to collect and charge for service that was asked to be cancelled due to a DEATH. So frustrated and disgusted at the way Vivial handled the situation.

    Olivia L
    1 rating
    02-08-2021

    Misleading sales representatives. My advice is don’t think for a moment that the sales reps are being truthful. They obviously will say anything to make a sale and get their kickback. In my case, they told me what I wanted to hear while trying to sell it to me and if you don’t listen closely to every word in the terms and agreements, you’ll never know they were being less than truthful until you’re already in a contract with them. The only way I could get out was to pay a HUGE buyout fee. All this even as the site was never set up how we wanted and communication was not good at all. Claim was filed with BBB so hopefully others won’t fall victim to their deceptive practices.

    Kelli Stacy Watson
    View Full Review
    1 rating
    02-06-2021

    After requesting their service to be suspended due to the pandemic, they freeze it for couple month. Then I received a call stating they will resume it for the remaining contract months. After the contract is expired, they keep changing my account during the fцскing pandemic

    Jamaal Zrhoudi
    View Full Review
    1 rating
    02-01-2021

    I currently work for a doctor's office who got sucked into this company through frontier communications. Y'all might think they're great now but I'm going to give you the heads up - they are not. If you would like some great reading material I'd suggest checking out the BBB prior to locking down with them and play close attention to the terms and conditions pages. Disgusting...

    Trish Spain
    View Full Review
    5 rating
    01-29-2021

    Nicole and Jesscia are amazing. They are very attentive and knowledgeable. Excellent customer service! They will go the extra mile to strategies and answer any questions you have to build your business online.

    Kelly Pol
    View Full Review
    5 rating
    01-25-2021

    Teresa Kirby is amazing. I'm excited to work with her.

    Regina Denise Gibson
    View Full Review
    5 rating
    01-21-2021

    Teresa Kirby is an excellent digital account representative. She is extremely knowledgeable helpful and a great asset for your company. I am very thankful for Teresa's help and I am glad Bullock Funeral Home is able to partner with her.

    Harvin Bullock
    View Full Review
    5 rating
    01-19-2021

    Maddie Welsh and Nichole Barker did a wonderful job getting my account set up and letting me join the Vivial Family. From day one, their customer service was above expectation. I'm thoroughly impressed with the customer service of sales, management, and the customer service my account coordinator has provided. I strongly suggest Vivial to any small business, large business, or anyone needing help with marketing, a website, or online social media assistance. Contact me for more info if needed! #vivialforlife

    Nick DeVore
    View Full Review
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Contact

315 Montgomery St, 8th and 9th Floors, San Francisco, CA 94104

Phone

415.917.4334

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